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Support Hours
Our normal support hours are:
Monday-Friday 8AM to 4:30PM Central Time
Extended after-hours support available by voicemail or emergency live operator.
Call (866) 976-3520 or (815) 301-4280
support@connectedtechnologies.us
Connect ONE™ Support Forum
Get answers to the most common questions and see what others are saying. Stay up-to-date on new releases, features, issues and resolutions. Visit Forum
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Submit A Support Request
Fill out the form below. Enter your dealer id and/or customer number for support related to a specific account. Leave blank if you need general support or do not currently have an account
See What Others Are Saying
"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate these expensive service calls by supporting our customers remotely with just a simple log in and a phone call that takes only a few minutes. Connect ONE is our biggest value add - profitable RMR for my company and my customers only need to learn one easy to use interface for both their business and their home."
Jeff Kesterson, President of NightWatch Security - Sedalia, MO.